Mytrip Customer Service Review

Charged £30 to rebook the flight, but then didn't complete the rebooking and asked for even more charge to pay of £130. Mytrip claims to be an iata accredited online travel agency.

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They advertise an english helpline number +44 8447747881 but it now appears to us.

Mytrip Customer Service Review

Mytrip customer service review. Because of omicron spread i would like to change the flight tickets. Information for safe travelling and about your booking. Waiting times on the phone are immensely long and the helpdesk centre is unable to give more information.

Check out these helpful customer service performance reviews to start the conversation and help your company improve. Consumers complaining about mytrip most frequently mention customer service, travel agency and credit card problems. I need to reschedule for the following trip tomorrow 12/25/2020, been calling your contact phone number you provided in your email, but the phone keeps saying your estimated wait time is 30 seconds, but no one answers.

On this page we have gathered important information about all that they are doing so that you can book and travel in full confidence. We’ve even spent €300 calling the airline directly but they are unable to help since the booking is with mytrip. Their customer support is a call center that just tells you they cant access your booking day after day after day.

We had paid an extra amount to mytrip to make our tickets flexible, which means we were allowed to. Really a very bad experience. When didn't agree with the new price and asked to refund initial charges, mytrip even cannot refund the initially charged fees and left with not completed rebooking nor refunding the fees.

Now, i’m stuck, and it seems you have no customer service at all to answer phone calls. Mytrip has a consumer rating of 1.07 stars from 716 reviews indicating that most customers are generally dissatisfied with their purchases. They did explain though, that all mytrip needs to do.

The customer support has been a kafkaesque nightmare to deal with. My trip / goto gate is a lying company, playing with their clients’ money and giving false reasons to avoid reimbursement (3200 euros since july 2021). Unethical refund charges / really poor customer service i booked a ba flight using mytrip as an intermediary.

2 hours on waiting line every time, to speak to somebody in india telling you, we will come back to you as soon as possible. I recently booked the flight tickets. Ba had to change the time of this flight, meaning that i had to cancel my booking and they informed me i would be entitled to a full refund.

What absolute criminal behavior, this company needs to be taken down through legal action. Categories blog my reviews my settings install app help. Mytrip.com reviews 30,829 • poor.

In their site they have shared one contact number ********** customer service in english is available 24/7 by phone. Customer service representatives with superior qualities john goes above and beyond what customers need, helping to ensure our customers. We called them a couple of weeks ago to change the date of our return flight.

If you dial this number daily multiple times , your call. We do not know when we fly, only to never hear from them again. Compare 650 airlines to find the best deal to fly your way around the world!

They advertise an english helpline number +44 8447747881 but it now appears to us that this is only a front for a greek company, we booked flights with them on 9 february 2016 on iberia airlines (madrid to lisbon) and their subsidiary air nostrum. An advice, if you can, go direct and avoid intermediaries such as mytrip Flight got cancelled by airlines and we couldn't connect to the mytrip customer service, calls kept onhold for 2 hours on congestive 5 days and finally they answered and told us to contact airlines.

However, mytrip decided to deduct a sum of £30 from my refund. Absolutely pathetic experience dealing with mytrip.com customer support team to change the dates for a flexible ticket (paid £800+ for the ticket) that i bought through. Moreover, it is impossible to contact them by phone because no one answers.

Mytrip ranks 233rd among travel agency sites. Stole 1200 dollars through refusing rescheduling and messing us around. We were sent from mytrip to the airline and back for many times.

Mytrip claims to be an iata accredited online travel agency. Even when i reached mytrip on the phone, they fobbed me off about a refund and said they’d phone me back, which obv never! This is unacceptable, mytrip is by far the worst platform i've ever booked flights with.

We booked our flights through mytrip (and will never use again). I just wanted to change my travel dates for my return ticket (with a flexible ticket) and the price they gave me just for one way was almost the double than i p. Shocked at how many review confirm the experience.

He denied i had paid for extra luggage and i even sent him the original booking confirmation, but he want interested. Absolutely rubbish service provided by mytrip. Voice your opinion today and hear what 30829 customers have already said.

Due to the current situation, governments, airports and airlines around the world have taken proactive measures to ensure safe and healthy travel. They advertise an english helpline number +44 8447747881 but it now appears to us that this is only a front for a greek company, we booked flights with them on 9 february 2016 on iberia airlines (madrid to lisbon) and their subsidiary air nostrum (from malaga to madrid). I phoned mytrip and to cut a long story short, he told me to either pay an extra £200 or bin my luggage.

Help your employees know how to operate at their best by teaching them in reviews rather than criticizing them. Worst customer service experience i have never been on the phone with such an useless and shameful customer service. Do you agree with mytrip.com's trustscore?

Mytrip claims to be an iata accredited online travel agency. They advertise an english helpline number +44 8447747881 but it now appears to us that this is only a front for a greek company, we booked flights with them on 9 february 2016 on iberia airlines (madrid to lisbon) and their subsidiary air nostrum (from malaga to madrid). Save big, fly more with mytrip:

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